Privacy Policy

FleetTrack Ireland ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fleettrack.ie, use our mobile applications, or engage with our fleet management services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

1.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering for our services, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. This personal data may include:

• Name
• Email address
• Telephone number
• Address
• Company name and position
• Fleet size and composition
• Any other information you choose to provide

1.2 Tracking Data

For clients using our fleet management services, we collect tracking data from vehicles, including:

• GPS location and movement data
• Vehicle speed and acceleration patterns
• Engine diagnostics and performance metrics
• Fuel consumption data
• Driver behavior metrics (harsh braking, rapid acceleration, etc.)
• Route information

1.3 Website Usage Data

When you visit our website, we may collect certain information automatically, including:

• IP addresses
• Browser type
• Operating system
• Pages visited and time spent on pages
• Referring/exit pages
• Date/time stamp
• Clickstream data

1.4 Cookies and Similar Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities on our website. This helps us analyze website traffic, customize your experience, and improve our services. For more information about our use of cookies, please see the "Cookies" section below.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates and other information relating to the services, and for marketing purposes
• Process transactions and send you related information, including confirmations and invoices
• Generate fleet performance reports and analytics
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Comply with applicable laws and regulations

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

3.2 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform their functions. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 Analytics and Performance Monitoring

We may share aggregated, anonymized data with third-party analytics providers to help us analyze our website traffic and understand how our users use our site.

3.5 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions they offer that may be of interest to you, with your prior consent where required by applicable law.

4. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the operation of our website and services
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
• Functionality cookies: Enable us to personalize our content for you and remember your preferences
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed to recognize you when you return to our site

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than:

• The period of time required to provide you with the services you have requested
• The period of time necessary to fulfill the purposes outlined in this privacy policy
• The period of time required to satisfy any legal, accounting, or reporting requirements
• As long as you maintain an account with us

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. Your Rights Regarding Your Information

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including personal data, to Ireland and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us